The basic cronjob should run at least once a day and is used in order to activate automated tasks like recurring invoices (subscriptions) and automatic database backup. Please refer to your web host providers FAQ in order to find out how to setup a cronjob/crontab (if your hosting package includes cronjobs).
The command should look like this:
wget http://www.your-domain.com/cronjob /dev/null 2>&1
Email Ticket Cronjob
The email ticket cronjob should run every 10 minutes and is used in order to activate email tickets.
The command should look like this (you can find your cronjob command in Settings->Ticket->Postmaster cronjob link):
wget http://www.your-domain.com/postmaster /dev/null 2>&1
How to setup a cronjob in Plesk
If your web server is running Plesk you can check out the following instruction:
1. Go to Tools and Settings -> Scheduled Tasks
2. Click on Add new Task
3. Enter all the details like on the screen-shot below. Important - change the Cronjob link (Command) to your personal one. You can find it in Freelance Cockpit 2 under Settings -> Cronjob Note that you have to enter "wget" in front of the command link.
How to setup a cronjob in cPanel
Video by SiteServing